Privacy Policy
Last updated: 13 July 2026
MarineServicesUK respects your privacy and is committed to protecting the personal information submitted through this website.
This policy explains what information we collect, why we use it, how long it may be retained and the rights available to you under UK data protection law.
Who We Are
MarineServicesUK is an independent UK information website providing guidance for boat owners on subjects including boat storage, engine repairs, marine maintenance and boat transport.
MarineServicesUK is operated by MWD Hosting. For the purposes of UK data protection law, the website operator is the data controller responsible for the information described in this policy.
Privacy enquiries can be sent to:
Information We Collect
When you use the contact form, we may collect:
- Your name
- Your email address
- The topic selected on the contact form
- The contents of your message
- Any other information you voluntarily include
Please do not include confidential financial information, payment details, medical information or other sensitive personal information in your message.
Technical and Security Information
The website, hosting platform and security systems may process limited technical information when you visit or submit a form. This may include:
- Your IP address
- Browser and device information
- Date and time of access
- Form submission and rate-limiting information
- Security, diagnostic and error logs
This information is used to operate the website, protect the contact form, prevent spam and misuse, investigate technical problems and maintain security.
How We Use Your Information
Information submitted through the website may be used to:
- Read, assess and respond to your message
- Provide clarification about content published on the website
- Consider suggested corrections or updates
- Maintain appropriate records of correspondence
- Prevent spam, fraud, misuse and security incidents
- Comply with applicable legal obligations
We do not use contact-form information for unrelated email marketing, and we do not sell or rent personal information.
Our Lawful Basis
We normally process contact-form information on the basis of our legitimate interests in operating the website, responding to messages, maintaining accurate content, protecting the website and keeping appropriate business records.
Where processing is required by law, information may also be processed to comply with a legal obligation.
Who We Share Information With
Personal information may be processed by trusted organisations that help us operate and protect the website, including:
- Website hosting providers
- Email service providers
- Website maintenance and technical-support providers
- Malware monitoring and website-security providers
- Professional advisers where reasonably necessary
- Regulators, law enforcement or public authorities where legally required
These organisations may only receive the information reasonably necessary to provide their services or fulfil a legal requirement.
We do not share contact-form information with unrelated businesses for advertising or unsolicited marketing.
How Contact Messages Are Stored
Contact-form messages are sent securely to an authorised email account. They are not stored in a publicly accessible website database.
Copies may nevertheless exist within secure email accounts, hosting systems, backups, security logs and ordinary business records.
How Long We Keep Information
Contact messages will normally be retained for up to 12 months after the most recent correspondence. They may then be deleted unless there is a legitimate reason to retain them for longer.
Information may be retained for a longer period where reasonably necessary to deal with a complaint, prevent fraud, establish or defend a legal claim, maintain security or comply with a legal obligation.
Technical and security records may be retained according to the normal retention periods used by our hosting, email and security providers.
How We Protect Your Information
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or misuse.
The MarineServicesUK contact form includes server-side validation, Joomla session protection, signed timing checks, anti-spam fields, submission-rate limiting, field-length restrictions and fixed email handling.
No method of transmitting or storing information online can be guaranteed to be completely risk-free.
Cookies and Session Technology
The website may use strictly necessary cookies or session technology needed for Joomla functionality, contact-form security and protection against forged or automated submissions.
Strictly necessary technology is used to operate and secure the website rather than for behavioural advertising.
Where optional analytics, advertising or other non-essential technology is introduced, any consent required by law should be obtained before it is activated.
International Processing
Some hosting, email, security or technical providers may process information outside the United Kingdom.
Where this occurs, we will take reasonable steps to ensure that an appropriate legal mechanism or data-protection safeguard is in place.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Ask whether we hold personal information about you
- Request a copy of your personal information
- Ask for inaccurate or incomplete information to be corrected
- Request deletion of your information
- Request restriction of certain processing
- Object to processing based on legitimate interests
- Request transfer of information where the right applies
These rights are subject to legal conditions and exemptions and may not apply in every situation.
To make a request, email:
Making a Complaint
Please contact us first if you have concerns about how your information has been handled. We will try to investigate and resolve the matter.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator responsible for data protection.
External Websites
MarineServicesUK contains links to other websites and independent service providers. We are not responsible for the privacy practices, security or content of external websites.
You should review the privacy information provided by any external website before submitting personal information to it.
Changes to This Policy
This policy may be updated when the website, contact form, service providers or legal requirements change.
The latest version will be published on this page together with its updated date.
Contact
Questions about this Privacy Policy or the use of your personal information can be sent to: